Evolution Managed Services(MSP)
Mad Macs, Inc. is now an SMB MSP (Small/Medium Business, Managed Service Provider). Our service plans are best suited for small to medium businesses that don't require a full-time IT person and want to have some control over how and when their IT budget is spent.
Mad Macs has a simple and affordable model for managing your computer systems while giving you the ability to control the cost. Our Basic Level Plan combines powerful monitoring of all your system hardware and infrastructure and combines it with full service software patching. Our Advanced Plan adds cloud-based back-ups, Advanced Security Options, and Managed Anti-Virus to the mix. Coming soon, Managed Microsoft 365 Cloud!
Powerful Error Detection:
Custom plug-ins systematically detect potential issues and reduce troubleshooting time by reporting details and configuration information.
Inventory Reporting:
Quickly download demographic information like serial numbers, license expiration, RAM, OS version, and warranty status.
View Historical Status:
Plugin history details when problems begin, measure severity, and provide the insight needed to resolve problems.
All Monitoring Includes:
Powerful Error Detection: Custom plug-ins systematically detect potential issues and reduce troubleshooting time by reporting details and configuration information.
Inventory Reporting: Quickly download demographic information like serial numbers, license expiration, RAM, OS version, and warranty status.
View Historical Status: Plugin history details when problems begin, measure severity, and provide the insight needed to resolve problems.
Valuable features include:
Background tasks run like a screensaver—only when idle
Removal of common adware garbage
Clam scans of commonly infected files and whole disks
Permission repairs (set file system permissions to match pkg receipts)
Backup and purge of user and system caches
Extended memory testing
Central logging of activity
Control of schedule and preferences
To learn more about our Managed Service for Mac and PC offerings, please contact our offices at evolution@madmacintosh.com.
Mad Macs New Security Enhancements.
While our primary offerings support your technology with regular maintenance, patches, and remote support, our new offerings are here to protect your critical data and operations.
While no program can guarantee 100% security, we have teamed up with our MSP partners at SolarWinds to offer our clients various solutions to help meet their security needs.
Our goal is to provide an affordable and comprehensive security solution. When designing this program, we had to keep in mind that security is one of the most overlooked and ignored areas by small business owners. We believe that costs and lack of understanding drive this decision.
Our program provides an outstanding balance of protection for our clients at an affordable price. Our "opt-in" plan features the following items:
Off-site Back up of critical data.
Risk Intelligence, PCI, & HIPPA Compliance Scans.
Managed Anti-Virus.
Mail Assure Email Scanning and Proxy. •
Each of these services is available as an add-on option to your existing MSP Agreement. Our pricing structure is as follows: